Overview

Customer Care Specialist

Company: PACT Employment Services
Location: Ras Al Khaimah / Abu Dhabi, UAE

Languages

– Hindi & Urdu

Experience

– 1+ year of UAE experience in Customer Care Banking Sector

Requirements

– Age below 30 years

Responsibilities

– Handle inbound and outbound customer calls in accordance with established procedures and guidelines
– Assist customers with inquiries, product information, and service-related requests
– Escalate customer queries and complaints through the appropriate channels when required
– Maintain accurate customer records and ensure secure handling of customer documentation
– Adhere to organizational policies, compliance requirements, and operational standards while delivering professional customer service

Salary

– Up to AED 5,300 (depending on experience)

How to Apply

– Email: [email protected]
– Subject Line: Customer Care Specialist